Privacy Policy

At Excel Projects Help, your privacy is our top priority. We understand the importance of protecting your personal information and are fully committed to safeguarding it. This Privacy Policy outlines how we collect, store, and use the information you share with us.

We've made this Privacy Policy easy to understand, but if there's anything you’re unsure about or have questions on, please don’t hesitate to reach out to us using the contact details at the end of this page. Whether you’re a new visitor or a regular user, we recommend taking a moment to read through our policy to understand how we manage the information you provide.

Contents

Types of Information We Collect

How We Use the Information?

How We Use Cookies and Similar Technologies?

Additional Information on Data Collection and Processing

Changes to Our Privacy Policy

How Can You Contact Us?

Types of Information We Collect

When you interact with ExcelProjectsHelp.com, we may collect two types of information: Personally Identifiable Information (PII) and Non-Personally Identifiable Information (Non-PII).

Personally Identifiable Information:

The data that differentiates you from other users working on your mobile or computer. It includes some basic information, such as:

-Your Name
- Phone Number
- Email Address
- Password
- Country of residence

Please note that we do not store any payment-related information. All transactions are handled through secure banking gateways. If you choose to pay via PayPal, your credit card details are handled directly by PayPal, and their privacy policy will apply to the information you provide.

Non-Personally Identifiable Information:

This includes data such as your browser type, IP address, geographical location, the time spent on our website, pages visited, and links clicked.

How We Use the Information

We value the trust you place in us by sharing your personal details. We ensure this trust is maintained by keeping your information secure and never sharing it with third parties. We use your information to:

Administer our services effectively

Verify user identity for security purposes

Provide personalized features and content

Tailor our services to meet your educational needs

Communicate with you about services, updates, and product announcements

Assist you with account verification and support

How Do We Use Cookies and Similar Technologies

Cookies are small text files that are sent to your device when you visit our site. They help our server recognize your browser in future visits, allowing us to enhance your user experience and ensure secure logins. We use cookies only after obtaining your consent, which is requested through a pop-up dialog box when you first visit our site.

The Protection of Your Information

Your data is protected using Secure Socket Layer (SSL) technology, which encrypts the information you share with us. We also use firewall protection to safeguard your network from malicious attacks. Access to your personal information is restricted to our team members who need it to process your orders and provide assistance. They are bound by strict confidentiality agreements, and any breach of this agreement can result in termination.

In the unlikely event of a security breach, we will notify you promptly, providing all the necessary information to help you protect yourself. Notifications will be sent to the email address or phone number you provided, or we may post a notice on our site.

Changes to Our Privacy Policy

As we grow and evolve, this Privacy Policy may need to be updated to reflect new practices or legal requirements. However, we will always prioritize your privacy and notify you of any significant changes that may affect your rights. We’ll reach out via email or update the revised policy on our website. We recommend checking this page periodically to stay informed of any changes.

Accessibility of User Data:

We encourage you to keep your profile information up to date, especially your email address and contact number, to ensure smooth communication, especially during order delivery. We do not retain any user details unless required for a legitimate business purpose or by law. If you decide to stop using our services, you have the right to request the deletion of your data, and we will honor that request promptly.

How You Can Contact Us

You can contact us for any queries related to our services or this Privacy Policy by sending us an e-mail at info@excelprojectshelp.com or whatsapp +447380930445.